A real-time
control window
Management platform
Control,
manage and communicate
Saying Uplaan is just an app is an understatement. Beyond enhancing customer experience, our platform lets you manage all resort activities, including customer and staff operations, from a single site.
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Reservation Module
The reservation module allows your service and event catalogs to appear in your hotel or resort's app. Your team has the autonomy to add, modify, or delete activities, and link them to various professionals for guest selection.
You can also manage reservations, including creating new ones for guests who prefer alternative booking methods, and accept payments directly through the app.
Product Module
This module allows you to offer your product catalogs through the app, including services such as WiFi.
The platform automatically generates tickets, gives guests the option to request an invoice, and allows future orders to be scheduled. You can manage and charge for orders, pickups, and deliveries placed through the app.
Event
Module
The event module is designed to create, manage, and charge for activities and events, as well as control guest capacity, which can be set prior to launch. You can include additional questions for guests during registration.
Attendees can schedule entry and exit notifications, especially helpful for supervising children.
Communication
Module
This module allows you to set up a news section on the app’s home screen, which you can update with relevant information for your guests. You can also create alerts and send push notifications, segmented by customer type.
Survey Module
The survey module enables you to generate and schedule automated surveys at the end of a guest’s stay or specific activities.
The platform provides automatic tables and charts for analysis, helping you gauge guest satisfaction.
Task
Module
This module increases your team’s productivity by allowing you to manage and control tasks and incidents created by guests or internal staff, assigning them to workers and automating recurring tasks. You can generate, link, and assign subtasks with resolution variables, providing operational precision.
Loyalty Module
The loyalty module allows you to implement loyalty cards for your guests via the app. From virtual wallets to creating gift vouchers, this module is designed to boost app usage and encourage repeat purchases of products, services, and activities.
Management Module
The management module gives you access to all the data recorded by the platform and app, presenting it in tables and charts based on the indicators you choose. It provides detailed insights into resort operations, helping you make strategic decisions based on real-time data.
Optimize processes and increase your team's productivity.
Enhance customer insights and gain greater control of your hotel & resort.
The app eliminates intermediaries and reduces your customer service team’s workload.
